Refund Policy

Refund Policy

Thank you for choosing BestShort! We’re committed to delivering high-quality short dramas and a great entertainment experience. Before subscribing, please take a moment to review our refund policy.

Subscription Policy

We offer several subscription options:

  • Weekly Subscription: $19.99

  • Monthly Subscription: $45.98

  • 3-Monthly Subscription: $99.99

  • Annual Subscription: $189.99

All plans renew automatically at the end of each billing period at the price shown above, until you cancel. Your renewal date and amount are always visible in your member centre, and we send you a reminder email before each automatic renewal.

Refunds

We want you to be satisfied with your subscription. If you wish to cancel, do not recognise a charge on your statement, or are not happy with the service, please contact us and we will refund the charge in question.

We will also issue a refund in the following situations:

  • Technical Issues: If you are unable to access our platform due to a service error on our side, please contact us within 7 days. Depending on the case, we may provide a refund or extend your subscription as compensation.
  • Unauthorized Charges: If you notice a charge you did not authorize, please notify us right away and we will investigate and refund where appropriate.

How to Request a Refund

Please email us with:

  • Your account details (user ID, email address)
  • Subscription information (plan type, order ID)
  • A brief description of the issue with any supporting evidence (e.g. screenshots)

Our support team will review your request within 1 business day and get back to you by email. If approved, refunds will be returned to your original payment method within 3–5 business days.

Cancelling a Subscription

You can cancel at any time yourself: log in, open your member centre, and click Unsubscribe. Cancellation takes effect immediately and no further payments will be taken. You can also email our support team and we will cancel for you the same day.

Cancelling stops future renewals. You keep full access to your membership until the end of the period you have already paid for.

Contact Us

If you have any questions about this policy or need help with your subscription, please reach out to our support team at [email protected]. We reply within 24 hours.

By subscribing on BestShort, you acknowledge and agree to this refund policy. Thank you for your trust and understanding.

Cancelling a Subscription

Please note that cancelling your subscription will stop future renewals but does not generate a refund for the remaining time. You will still enjoy access until the end of your paid term.

Contact Us

If you have any questions about this policy or need help with your subscription, please reach out to our support team at [your email/contact]. We’re here to assist you!

By subscribing on bestshort, you acknowledge and agree to this refund policy. Thank you for your trust and understanding.